Step 3: Staffers - Customer service 101 training needed!

Now I have been handed off to a staffer. Staffers as I am told are the men/women sent out into field to talk to the “regular” people like me. In fact, I was told that “talking to a staffer is like talking to the legislator”. Well, I don’t agree. I did not vote nor give the power to represent me to a staffer.

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Jean Templin
Step 2: The Scheduler — The Gatekeeper or data entry ?

Continuing on my quest to get a simple meeting with my reps, I encounter the scheduler. A scheduler is in fact someone who schedules my representatives time. I know, a weird concept. Most of us use Google Calendar to do this work for us — time slot open, people can schedule time to meet with you. Each and every one I emailed from Fed to County, I got the same response. Your Rep is to busy, they can’t meet you, BUT you can meet with their staff. By far, my favorite response came from the Scheduler of Alameda County Board of Supervisors Nate Miley — District 4, Anne Gee.

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Jean Templin
STEP 1: WTF “constituent” nah you work for me!

I am new to all this political stuff and have been on a journey to talk to each of my elected officials. Why? Like many of you, the results of the 2016 elections left me in a state of shock. It had and still has me wondering, how could the results happen, what did I miss? how did it happen? I needed to understand everything, how the system works why it works and as a product person to question everything along the way.

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Jean Templin
PDXWIT AT THE UNITED STATE OF WOMEN

I met sisters Jean and Christine Templin, cofounders of Purple Patriot. These women are powerhouses of tech industry experience, and wanted to create a tool that gave women a shortcut to participating in politics. They were galvanized by the 2016 election, like so many of us, and wanted to give people a place to find information. They encouraged me to send them feedback on their app (available for iOS and Android), and I’m sure they’d love to hear from you too.

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